911 Communication Center

Just a short recap, Jamie O’Leary , from the 911 Communication Center personally invited Harvest Hills South to tour her facility when she spoke at our general meeting, in January. She wanted to show you how to use 911 and how 911 operates. It is paid by your tax dollars.

911 WHERE IS YOUR EMERGENCY?

The 911 Communication Center provides support to not only the Police Department, but also the Fire Department and ESMA. 

If you missed the presentation and /or missed the tour, one can still be set up for you. Just let us know, we will provide the contact information to you. I think you will find it very informative. If you have children, teenagers or elderly, they all should go and listen to the presentation on how to address emergency situations; like when someone with a disability might be in the house.. 

911 no longer answers the phone “911, What is your emergency?”. Due to the majority of the call volume today is reported from cell phones, they now answer the phone “911, Where is your Emergency?”. It is a myth that they know exactly where you are unless you are calling from a Land Line phone. Cell phones can only ping off of cell towers and give a close idea of where you are located, but that is not good enough if you are in a real emergency. We need to make sure your children how and where to find the address to let dispatcher know. It was recommended that a piece of mail showing your address be posted on your refrigerator and children be instructed what it is and why it is there. 

Just something to think about…..

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